These Terms and Conditions govern your use of Musbet, operated by Excite Ultra Media Ltd and licensed by the Anjouan Gaming Authority under licence number ALSI-202601040-FI2. By registering an account and using our platform, you confirm that you have read, understood, and agreed to these terms in full. If you do not accept these terms, you must not use our services.

Player Eligibility and Account Responsibilities

To register and play on Musbet, you must be at least 18 years of age. Adult residents in the United Kingdom are eligible to register and play under these terms. By creating an account, you confirm that you meet the minimum age requirement and that gambling is lawful in your jurisdiction of residence.

We operate a strict one-account-per-player policy. You may hold only one registered account with us at any time. Opening duplicate or additional accounts — whether in your own name or under another identity — is not permitted. Where we identify multiple accounts linked to a single individual, we reserve the right to close the duplicate accounts, withhold associated balances pending investigation, and take further action as we consider appropriate.

You are responsible for providing accurate, complete, and up-to-date personal details when registering and throughout your time as a player. You must keep your login credentials secure and must not share them with any third party. We cannot be held responsible for losses arising from unauthorised access to your account where that access results from your failure to protect your credentials. If you suspect that your account has been accessed without your authorisation, you must notify us promptly through our support team.

Deposits, Bonuses, and Withdrawals

The minimum deposit required to fund your account is £20, and the minimum withdrawal amount is also £20. Withdrawals are processed within 0 to 48 hours, subject to standard verification checks. We reserve the right to request identity and payment verification documents before releasing any withdrawal. Failure to supply requested documentation may delay or prevent the release of funds.

Where you activate a bonus, the associated wagering requirements must be met before any bonus-derived funds become eligible for withdrawal. Bonus funds and free spin winnings are subject to a 40x wagering requirement unless specific promotional terms state otherwise. Bonuses expire within 30 days of activation if the wagering conditions have not been satisfied within that period. A maximum cashout cap on free spin winnings may apply and will be communicated at the point of bonus activation. Attempting to abuse bonus offers — including but not limited to opening multiple accounts to claim the same promotion — constitutes a breach of these terms.

Prohibited activities on Musbet include multi-accounting, collusion with other players, fraudulent misrepresentation, and the use of automated software or any tool designed to gain an unfair advantage. Where we have reasonable grounds to suspect such activity, we may suspend your account, withhold funds pending investigation, and report the matter to the relevant authority.

We may update these terms at any time. Where changes are material, we will take reasonable steps to notify you. Continued use of Musbet following any update constitutes your acceptance of the revised terms. If you have a dispute regarding the application of these terms, you should contact our support team in the first instance. We will endeavour to resolve all disputes fairly and in a timely manner in accordance with our internal complaints procedure.