This Privacy Policy explains how Musbet, operated by Excite Ultra Media Ltd, collects, uses, stores, and protects your personal data when you use our web platform. It applies fully to all players residing in the United Kingdom. Please read it carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account with us, we collect personal information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and comply with our obligations under the licence issued by the Anjouan Gaming Authority. During transaction processing, we may also collect financial data — including the payment method used and transaction amounts — to ensure accurate record-keeping and to detect any unusual or potentially fraudulent activity on your account.

We also gather technical data as you interact with our web platform. This includes session logs, browser type, device identifiers, and IP address information. We use this data to maintain the security and stability of the platform, to identify and resolve technical faults, and to understand how the site is being used at an aggregate level. Cookies are used to keep your session active and to remember your preferences between visits. You can manage cookie settings through your browser, though disabling certain cookies may affect how parts of the platform function.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption across all connections between your browser and our servers. Personal and financial information is stored on secure servers with restricted internal access — only staff members who require access to fulfil their specific role are permitted to view your data. We do not sell your personal information to third parties under any circumstances.

There are limited situations in which we may share your data with external parties. Payment gateways and identity verification services receive only the information they need to process your transactions or confirm your identity. Where we are required to do so by law or by a regulatory authority, we will disclose relevant data in accordance with that obligation. All third parties we work with are required to handle your data securely and in a manner consistent with applicable data protection standards.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your account data where there is no legal or regulatory reason for us to retain it. To exercise any of these rights, please contact our support team through the channels available on the platform. We will respond to your request within a reasonable timeframe.

Following account closure or a period of inactivity, we retain your data for as long as required by our regulatory obligations. Once that retention period has passed and there is no outstanding legal reason to keep your records, your data will be securely deleted or anonymised.

If we make any significant changes to this Privacy Policy, we will notify you through the platform or by email before those changes take effect. Continued use of the platform following notification will constitute your acceptance of the updated terms. If you have questions about how your data is handled, please reach out to our support team.